No matter what industry you’re in or what devices you use, every business and organisation has come to depend on technology like never before. Tang Technology’s remote monitoring and management service allows us to identify and address device and network issues before they become a real concern.
Better yet, we’re frequently able to solve these issues remotely, without ever needing to come out to your premises. And often, before you even realise there’s a problem!
Unforeseen damage to your applications and IT infrastructure can be extremely costly for an organisation. A single outage in your production environment can put your finances – and your technology team’s reputation – at severe risk. However, without the right tool or an efficient amount of support, it can be difficult to stay on top of all your crucial IT infrastructure.
Integrating effective IT support for your business takes a great deal of resources, skills and time to effectively incorporate for your applications and IT infrastructure. The right tools can be costly, and on top of that, the software is always changing.
Due to this complexity, many enterprises find it tough to achieve optimal IT monitoring and management internally. But day-to-day network management and monitoring is vital. Tang Technology’s remote monitoring service headquartered in Perth and supported by employees and partners across Australia and overseas has you covered.
Proactive remote monitoring and management (RMM)
Tang Technology offers a variety of Remote IT Monitoring and Management tools and software to help alleviate some of the pressures around IT operations. Our RMM works through remote monitoring and software automation.
RMM is a process whereby an IT system is controlled by locally installed software that can be accessed off-site. These remote service providers allow admin to manage multiple servers from wherever access to the software is allowed.
Our monitoring software can manage and monitor network devices, desktops, services, apps, mobile devices and more. Admin access allows the RMM software to install software on networks or single devices, detect new devices and protect against viruses.
Most importantly of all though, it lets us spot issues well before they actually start to impact your operations. This means we can act swiftly and proactively to keep all the components of your system running at maximum efficiency.
Focus on Your Business
We take care of optimising, automating and securing your core business operations and technology, so your team can focus on boosting your competitive advantage.
Secure remote access and cloud monitoring
Tang Technology’s RMM is completely secure and entrusted with advanced security and encryption methods for great protection. Furthermore, Tang Technology’s monitoring software can provide you with the security your company’s IT needs without the bulky overhead.
Our RMM has the capability to remotely monitor a robust IT set up. With infrastructure monitoring software for your company, you can sleep well knowing that your IT system is monitored, functional and efficient.
Hiring us for IT monitoring and management and utilising our RMM:
- Reduces the amount of downtime that in-house IT management requires
- Improves security
- Reduces the need for regular maintenance, and lower maintenance costs
- Increases IT productivity
- Tang Technology works proactively to deliver server management. With a regularly serviced IT system, you will find that your company’s software and processes work with more efficiency and security.
- With our top remote monitoring and management professional services, we perform server monitoring and maintenance tools without disrupting your workflow, enabling you to grow your business and better serve your customers. Our tailor-made reporting offers complete visibility into your IT assets and network health.
This allows precise budgeting of IT expenses for a more informed experience. Some of our RMM platform applications can also support cloud monitoring when needed. This comprehensive solution lets you identify problems as soon as they occur and rapidly put in place a solution.
Improve system reliability & application performance
Never leave your data and network health to chance! Put the task in reliable hands so you can be proactive, not reactive. We handle maintenance tasks such as anti-malware updates, data backups, and software updates. This means your devices are properly maintained and running updated versions at all times.
Our remote monitoring and management services can be accessed 24/7 so that you can view the status of your enterprise’s tickets. System maintenance is conducted during off-peak hours to alleviate disruptions to your daily work routine. Our focus is always on resolving issues as quickly as possible.